These are our conditions of engagement which include the purchase agreements about our tours services. Please read it carefully. By booking a tour you acknowledge that you have read, understand and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.<\/p>\n
Our prices are in American Dollars. To pay in Mexican Pesos please use exchange rate of the day with taxes included.<\/p>\n
If the guest/s wish to return before the scheduled program of the tour, according to the itinerary. INCREMSA S.A de C.V is not responsible for any extra charge that decision causes.<\/p>\n
No refunds apply if you do not show up at the scheduled time at the meeting point or pick-up place established for your tour.<\/p>\n
If you or anyone travelling with you has had any recent surgery, are pregnant or have any pre-existing medical conditions which may limit some of the activities, We suggest you chat with our Reservations Personnel before purchasing any tour.<\/p>\n
If you or anyone travelling with you has had any recent surgery, are pregnant or have any pre-existing medical conditions which may limit some of the activities, We suggest you chat with our Reservations Personnel before purchasing any tour.<\/p>\n
Privacy Policy: All the personal information you provide is protected for an exclusive use of INCREMSA S.A de C.V. The information can be used for: Sending you our promotions, statistics or service survey to improve our experience.<\/p>\n
The Tour Operator reserves the right to deny you permission to travel or participate in any aspect of a Tour at any time and at your own risk and expense where the Tour Operator determines that your physical or mental condition renders you unfit for travel or you represent a danger to yourself or others.<\/p>\n
In case of an accident causing an injury during the tour, you will receive medical attention. The insurance included will cover medical costs.<\/p>\n
IMPORTANT: This does not include material damage. When the guest/s riding a vehicle (like an ATV, Waverunner, Golf Buggy etc). Guest/s must pay complete vehicle damage.<\/p>\n
Cancellation by Participant<\/p>\n
Cancellations made 3 or more days before the programmed schedule for the tour, have a 10% charge.<\/p>\n
Cancellations less than 24 hours before the service in relevant booking: Payments will be held by the Reservation Personnel in accordance with these terms, and no further refund will be payable.<\/p>\n
Cancellations at any moment with a medical prescription will be refunded 100%.<\/p>\n
Cancellations due to: Personal problems, change of mind, fear, low experience or ability are not refunded.<\/p>\n
If the solicited tour schedule isn’t available please choose another tour date.<\/p>\n
To change a scheduled tour for another date, changes must be made 24 hours prior to the excursion. Any time within the 24 hours will pay an extra charge.<\/p>\n
By presenting a medical prescription you can change the date at any moment at no cost.<\/p>\n
The ISLA MUJERES TOUR OR PRIVATE CHARTERS could have a change of date or cancellation due to weather conditions. Cancelations due to bad weather or any cancellations directed by the providers will be refunded.<\/p>\n
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